we turn your feelings into flowers!


 

Christine's Creations Policies

SUBSTITUTION POLICY
At times, substitutions may be necessary to create your order due to the availability of certain flowers. This may be due to seasonal or product availability. We will take care to maintain the style, theme and color choice of the arrangement, using flowers of equal or greater value. Additionally, the substitution of gift items may be necessary due to demand, especially during major holidays. In single-flower arrangements , such as an all rose bouquet, we will make every attempt to match the flower type, but may substitute with another flower color.

PRIVACY  POLICY
If you open an account on our site or make a purchase, we will request contact information be provided including your name, e-mail and street mailing address to complete your transaction. This information is not shared with any other agency or business and is solely used to fill your floral order. We promise to protect your privacy  and information

Cookies are small files which store certain information about your activity on our website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you previously visited our site and enable you to proceed without re-entering information you gave us on prior visits. Cookies are collected automatically by websites, but most allow you to prevent the use of cookies. If you disable cookies, you may not be able to use certain features of this website.

When opening an account or making a purchase we will request your email address. In the future we may use this address to contact you regarding promotions or information that may prove helpful to you. We respect that you may not wish to be contacted however. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

We may share statistics about our sales, traffic patterns and related site information with other businesses. These statistics will include no personal information.

We may share your information with other florists only for the purpose of and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that our private communications and other personal information will never be disclosed in ways not described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances. It is always possible that third parties may unlawfully access private communications. We may disclose information about you to any law enforcement or government officials we believe necessary in an investigation of illegal activity that may expose us to legal liability.

You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement. We welcome any questions and comments about our Privacy Statement.

SECURITY  MEASURES
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard. All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

LINKS TO WEBSITES
We are not responsible for the privacy practices or the content of any websites to which we offer links.


Christine Knox    Christine's Creations Floral Design    3114 Harriet Road - Victoria , BC V9A 1T8
PHONE: 250-382-5239 - TOLL FREE: 1-866-410-5993    Fax: 250-721-5239 - EMAIL:
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